Let's Go Duo!Updated 13 days ago
Ready to turn your Journey into a double stroller?! These extender kit options replace your axle & basket to transform the bottom of your stroller into a cozy, safe spot for your 2nd kiddo. For any duo configurations, you must have the extender installed. This page will explain exactly what else you might need for duo mode!
What's in this guide:
- What is a Duo Extender Kit?
- How to turn your Journey into Duo Mode
- FAQs
- Contacting Zoe Support
- Returns
- Warranty
- Download the Manual
What is a Duo Extender Kit?
To convert your Journey stroller from a single to a double, you’ll need one of our Duo Kits. Check out more details below!
Ready to turn your Journey into a double stroller? This extender kit replaces your axle & basket to transform the bottom of your stroller into a cozy, safe spot for your 2nd kiddo. For any duo configurations, you must have this extender installed. Not sure what else you might need for duo mode? Read more here. What's Included?
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Let’s go duo! This Add-On Seat + Duo Extender Kit will give you everything you need to start strolling with 2 kids. Be fully prepared for all the growth spurts, ever-changing preferences, and evolving demands of life with your growing family. Read more here. What's Included?
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How to turn your Journey into Duo Mode
You can read the step-by-step directions and/or watch the video below.
Prepare the Stroller: Engage the brake, remove the seat, and take out the basket. Adjust the parent handlebar to its lowest position and flip the stroller frame over.
Remove the Rear Axle: Remove the rear wheels. Next, press the release buttons on each side of the rear axle and pull up until the axle is fully removed. Pro Tip: Place your foot on the stroller frame to hold it steady while removing the axle.
Install the Duo Rear Axle: Attach the new Duo Rear Axle with the seat connections facing up towards the parent handlebar.
Add Wheel Guards: Install the wheel guards onto the rear wheels before reattaching the wheels to the stroller.
Flip the Frame Back Over: Turn the stroller frame back to its upright position.
Attach the Duo Mode Basket: Secure the Duo Mode Basket to the stroller frame using the Velcro straps on the front, back, and sides of the basket.
Add Duo Mode Options: Attach your preferred Duo Mode option (e.g., Seat, Car Seat, Duo Bassinet, or Second Seat) and raise the parent handlebar to the highest position.
Optional: If You’re Adding a 2nd Seat to the Lower Portion, you may need to remove the footrest. Use a pen to press the release bars on each side of the footrest. Then, undo the buttons on the back to fully remove the footrest.
Now your Journey stroller is ready for its new adventure in Duo Mode!
FAQs
Do I need to purchase the Duo Mode Bassinet Separately?
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Do I have to use the Height Adapters?
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Do I have to use the Wheel Guards?
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Can I attach the Ride On Board to The Journey when I use it in duo mode?
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How do you fold this stroller?
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Which accessories are compatible with The Journey?
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How-To Journey Videos |
Need Help? We're Here!
Zoe's world class Customer Experience Team is here to help you every step of the way. If you have questions of any kind, please do not hesitate to reach out.
Find us on chat most weekdays, text us (866-701-1720), or send us an email ~ [email protected].
Returns
Your kid might not have a return policy, but we sure do! We offer a 30-day trial period so you can test out Zoe products in the convenience and comfort of your own home. The goal of this policy is to let you test drive the stroller in your home and truly *feel* how awesome our products are. We know that sometimes you just need to see it for yourself and experience the ease, comfort, and simplicity of Zoe. Please be mindful of keeping items in new condition and avoid using strollers outdoors to ensure a full refund.
Warranty
Your Zoe stroller is warranted to be free from manufacturing defects for a period of 1 year from the date of purchase under normal use and in compliance with the operating instructions.
Download the Manual
Looking for more information about the Journey? View all of our manuals below.