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Payments & Checkout

Why isn't my coupon code working?

There are several reasons why your coupon or discount code may not be working.  It's possible that the discount code you are trying to apply is no longer a valid code. There are many discount codes posted on third party sites that are not legitimate

Promo Terms & Conditions - Price Match Policy

Zoe does not offer price matching for Amazon or any other platforms. Additionally, we do not price match orders placed prior to a promotion.  If you receive a discount code which is applicable to your next order, it is not applicable to your past ord

My credit card transaction was declined. How can I place my order?

Our credit card processing system is very sensitive to protect against fraud. The billing information entered must exactly match the billing information on your credit card statement. If not, our system will decline the transaction. Please note that

Tax Exempt Orders

If you or your organization are tax exempt, we’ll need you to complete the following steps before you place an order with us to ensure you are not charged any taxes. Here are the steps you'll need to take:. 1 - Sign up for an account on our website u