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Why isn't my coupon code working?Updated 2 years ago

There are several reasons why your coupon or discount code may not be working. 

It's possible that the discount code you are trying to apply is no longer a valid code. There are many discount codes posted on third party sites that are not legitimate or valid discounts -- be sure that the code you're using is part of a current promotion. 

Additionally, only one coupon code may be used at a time in our checkout process. If you have multiple codes, use the best one during checkout to ensure that you're getting the best deal (but remember, only one coupon per order :) 

If you believe you have a valid code but are still having trouble, reach out to the Zoe Customer Experience team for additional support. 

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