Reach out to our Customer Experience team! We're here to help :)

Shop

Stroller Comparison

Need a digital manual? You&apos;ve come to the right spot.&#xA0;Click on your stroller to download the manual:&#xA0;<a href="https://drive.google.com/file/d/1DupZ_dYjoNh8gO4J9JbOQCgOuibk8wFJ/view?usp=sharing" rel="noopener" target="_blank">The Twin+</a><a href="https://drive.google.com/file/d/1BtjENsH49GerSZfMjfTxBgj6rFP3nz-J/view?usp=sharing" rel="noopener noreferrer" target="_blank">The Tour+</a><a href="https://drive.google.com/file/d/1Q8slduswulWTtHyCLmBpMW_uqwyoAV28/view?usp=sharing" rel="noopener" target="_blank">The Terra Single</a><a href="https://drive.google.com/file/d/1zsQ8q7DznteOcEuI08JQWY1JqIgV4psc/view?usp=sharing" rel="noopener" target="_blank">The Terra Double</a><a href="https://drive.google.com/file/d/1CXV_I-hSsJIZDMfJNG6AgkXh75AQwCHY/view?usp=share_link" rel="noopener noreferrer" target="_blank">The Traveler</a><a href="https://drive.google.com/file/d/1G0UKvYwaUlLN4VwIITKtvzv1KYqgXc7B/view?usp=share_link" rel="noopener noreferrer" target="_blank">The Trio+ Add-On Seat</a><a href="https://drive.google.com/file/d/1vJOE3V9y0zrXz-I1tElVnE8JTV89E5Tt/view?usp=share_link" rel="noopener noreferrer" target="_blank">The Tribe+ Add-On Seat</a><a href="https://drive.google.com/file/d/11PQK573oiqirFOhLjpTHuT9GCfmI_Git/view?usp=share_link" rel="noopener noreferrer" target="_blank">The Tandem+ Add-On Seat</a>

Need a digital manual? You've come to the right spot. 
Click on your stroller to download the manual: 
The Twin+
The Terra Single
The Terra Double

Manuals

Instructions & Registration

Return & Exchange Policy

How do I cancel or change my order?

How do I check my return & refund status?

How do I return or exchange my purchase?

Returns & Exchanges

Zoe Warranty Policy

Rear Axle Replacement Process - The Terra

Frame Replacement Process - The Terra

Frame Replacement Process - Tour+ & Twin+

Parts & Warranty

There's a problem with my shipment. What should I do?

Lost / Stolen Packages

How do I change the shipping method on my order?

International Shipping Policy

Shipping & Transit Times

How to Open and Close the Traveler & Trip

Which Zoe strollers are infant compatible?

As a parent, will a Zoe stroller fit my height?

What are the height limits and size recommendations for Zoe strollers?

How to Fold The Twin+ and The Tour+ Strollers

Zoe All-Terrain Wheels - FAQs

Product Restock Updates

Contact Phone Number & Email Address

Foot Muff & Bunting - FAQs

What's the difference between the Tour+ and the Traveler?

Traveler FAQs

FAQs

Canopies

The Twin+ FAQs

Twin+ & Tour+ Strollers

The Tandem+ FAQs

Tandem+ Trio+ & Tribe Strollers

Running with your Terra

How do I install or remove wheels on the Terra?

How do I lock the front wheel of the Terra?

What is the minimum age for The Terra?

How much storage does The Terra have?

How do I fold The Terra for storage?

How do I change the height of The Terra handlebar?

What are the height & weight limits for The Terra?

Which accessories are available for The Terra?

Terra Single & Double All-Terrain Strollers

Attaching your Washable Seat Liners

Easy Stroller Cleaning Instructions

How do you register your Zoe?

Foot Muff & Bunting Installation

Why isn't my coupon code working?

Promo Terms & Conditions  -  Price Match Policy

My credit card transaction was declined. How can I place my order?

Payments & Checkout

Rain Cover FAQs

Storage Backpack FAQs

Car Seat Adapter FAQs

Tour+ & Tandem+ Strollers - Replacing your wheels

How do I replace the wheels on my stroller?

Twin+, Trio+, and Tribe+ Strollers - Replacing your wheels

Trip & Traveler Strollers - Replacing your wheels

How do I install the side bags on my stroller?

Snack Tray FAQs

Accessories

Chemicals, Materials, and Safety Regulations

ManualsUpdated 4 months ago